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Sending files to CalSavers

Employers who have registered with CalSavers and who plan to add you as their payroll representative can do so in one of two ways, depending on how you plan to submit files to the program. As a first step, it is important to discuss with your client how you will process their files before they add you to their CalSavers account.

Submit files via FTP

Once your employer adds you as an FTP payroll representative, you will receive your FTP login and connection instructions via email. You will be asked to create and send payroll files to CalSavers program on behalf of that employer.

Submit files online at employer.calsavers.com

Once your employer adds you as a payroll representative, you will receive an access code to allow you to enter the portal at employer.calsavers.com. Once inside the portal, you will be prompted to upload payroll files.

Acceptable file formats

AscensusX

Excel

A8 ASCII

SPARK

AscensusX

A simple file format that eliminates the combination (concatenation) of fields and offers some optional extra data fields such as status.

Excel

A CSV (comma-separated values) file that can be created from a Microsoft Excel spreadsheet.

A8 ASCII

A simple file format that requires adding together (concatenating) fields such as first name and last name so they appear together. An example of this is Smith, John in one field rather than two separate fields.

SPARK

A more complex industry standard format that is typically only used by employers and payroll providers who are already familiar with it and using it for other purposes.

Have questions?

For additional assistance, you can contact us via email at payrollprovidersupport@ascensus.com or by phone at 1-855-321-9555. Monday through Friday, 9 a.m. - 8 p.m. ET